bc44's Privacy Policy —
Your Information Is Safe With Us

1. Introduction

bc44 is a trusted online betting and casino platform built with Bangladeshi players in mind. We place the highest importance on the privacy of our users. This privacy policy ("Policy") explains in detail how bc44 collects your personal information, why it collects it, where it is stored, and how it is kept secure.

Please read this policy carefully before using our website. If you have any questions, contact our support team.

2. Information We Collect

bc44 collects the information necessary to provide you with our services. This information falls into two main categories:

2.1 Information You Provide Directly

When you register or create an account on the bc44 platform, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• National ID card or other identity document details (when identity verification is required)
• bKash, Nagad, Rocket or bank account details (for transactions)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identifier
• Browser type and version
• Page visit history and timestamps
• Information collected through cookies and similar tracking technologies
• Login times, gaming activity, and betting history

3. Purpose of Using Your Information

bc44 uses your collected information for the following legitimate purposes:

3.1 Service Operations

• To create and manage your account
• To process deposits, issue bonuses, and handle withdrawals
• To verify your identity and prevent fraud
• To run cricket betting, slot games, fishing games, and live casino services smoothly

3.2 Communication and Support

• To contact you about important service-related matters
• To resolve issues through 24/7 support
• To inform you about bonuses, promotions, and new services (with your consent)

3.3 Security and Compliance

• To ensure platform security and prevent unlawful activity
• To follow responsible gaming guidelines and comply with applicable regulations
• To carry out anti-money laundering and anti-fraud measures

4. Sharing and Disclosure of Information

bc44 does not sell, rent, or commercially provide your personal information to third parties. However, limited sharing may be necessary in certain circumstances:

4.1 Trusted Service Providers

We share operationally necessary information with selected third parties for the following purposes:

• Payment processing — to complete transactions with bKash, Nagad, Rocket, and banking partners
• Identity verification service providers
• Technology infrastructure and cloud hosting service providers
• Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi)

All these service providers operate under strict confidentiality agreements and are required to use the information provided only for the specified purpose.

4.2 Legal Obligations

bc44 may disclose information when required as part of a court order, a lawful request from a government authority, or a legal process. In such cases, we always provide only the minimum information necessary.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new managing entity, though the same privacy standards will be maintained.

5. Data Security Measures

bc44 applies industry-standard technical and administrative measures to protect your information:

5.1 Technical Security

• SSL Encryption: All data transmissions are secured through SSL/TLS encryption
• Data Encryption: Sensitive information stored at rest is protected by strong encryption algorithms
• Firewall and Security Monitoring: 24/7 system surveillance and intrusion prevention
• Two-Factor Authentication: An additional layer of security for account access

5.2 Administrative Security

• Staff privacy policy training and access to information on a need-to-know basis only
• Regular security audits and vulnerability assessments
• A rapid response plan in the event of a data breach

Although we apply the highest security measures, no transmission of information over the internet is completely risk-free. You are therefore asked to keep your account password confidential and to log out from unfamiliar devices.

6. Cookies Policy

bc44's website uses cookies and similar technologies. Cookies are small text files stored on your device that improve your experience of using the site.

6.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and security — these cannot be disabled
• Functional Cookies: To remember your preferences and settings
• Analytical Cookies: To collect site usage statistics — on anonymised data

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the platform.

7. Data Retention Period

bc44 retains your personal information for as long as it is necessary to provide services or as required to meet legal obligations.

• Active Accounts: All information is retained while the account is active
• Closed Accounts: Even after an account is closed, certain information may be retained for a specified period as required by law
• Transaction Records: Financial transaction data is retained for an extended period as required by regulations
• Deletion Requests: Where there is no legal obligation, information is deleted upon your request

8. Your Rights

You have the following rights regarding your personal information:

8.1 Access and Correction

• The right to know what information bc44 holds about you
• The right to request correction of inaccurate or incomplete information
• The ability to update much of your information directly from the profile section of your account

8.2 Deletion and Restriction

• The right to request deletion of your information in certain circumstances ("right to erasure")
• The right to request restriction of data processing in certain cases

8.3 Objection and Portability

• The right to object to certain processing of your information
• The right to receive a copy of your information in a structured, machine-readable format

To exercise these rights, email [email protected] or contact us via live chat.

9. Children's Privacy

bc44 is for users aged 21 and over only. We do not knowingly collect information from anyone under the age of 21. An age verification process is followed at the time of registration.

If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

10. International Data Transfers

bc44 uses international cloud infrastructure, so your information may be stored or processed on servers outside Bangladesh. Wherever information is transferred, we ensure that equivalent protection standards are maintained.

11. Marketing Communications

If you give your consent, bc44 may send you emails or messages about bonus offers, promotions, and new game updates. You can opt out of these communications at any time:

• By clicking the "Unsubscribe" link in any marketing email
• By changing notification preferences in your account settings
• By contacting the support team directly

Even if marketing messages are turned off, important service-related messages (transaction confirmations, security alerts) will continue to be sent.

12. Third-Party Links

If the bc44 platform contains links to external websites (such as information pages of game providers), bc44 is not responsible for those websites' privacy policies. We advise you to read the privacy policy of each such site.

13. Policy Changes

bc44 may update this privacy policy from time to time. If there are any significant changes, we will:

• Publish a special notice on the website
• Notify registered email addresses about the amendment
• Show the "Last Updated" date at the top of the page

Continued use of the platform after any changes will be taken to mean that you have accepted the updated policy. It is your responsibility to read the new policy before using the services after a policy change.